Privacy Policy

We value your trust in Qiima and are committed to protecting your privacy and the data you share when you use our platform. This policy explains how we collect, use, store, and process information about the people who take our courses, book experts, request services, and take part in our community. By using Qiima, you agree to the terms set out below.

We may collect the following types of information:

We use the information we collect for the following purposes:

• Improving and developing our services and your experience
• Managing accounts and tracking progress
• Scheduling bookings and connecting you with experts and services
• Sending notifications about courses, sessions, and new content
• Responding to support enquiries
• Ensuring legal compliance and enforcing our policies

We take appropriate measures to protect your data:

• Using suitable security protocols and encryption
• Restricting access to sensitive data to authorised staff only
• Reviewing our security and storage practices regularly

We do not sell your personal information. We share it only in the following cases:

• With payment providers and scheduling tools that power bookings and payments, under data-protection agreements
• With the experts you choose to book, limited to what they need to deliver your session
• When required by law or a competent regulatory authority
• In cases of misuse of the platform or breach of our terms

You have the right to request permanent deletion of your account and all of your data by contacting us at:

Our services are not directed at children under the age of 16. If we learn that we have collected data from a minor without a guardian's knowledge or consent, we will delete it promptly.

When you book a consultation or session, relevant details are shared with the assigned expert so they can prepare and deliver the service. Experts are expected to handle your information confidentially and use it only for the purpose of your engagement.

Our platform may contain links to external sites or services. We are not responsible for the content or privacy practices of those sites, and their use is governed by their own policies.

We reserve the right to amend this privacy policy at any time. We will notify users of material changes by email or through a notice on the platform. Please review this page periodically.

Qiima is not liable for any direct or indirect damages arising from your use of, or inability to use, the platform, including data loss or temporary service interruption.